1. Where can I get information on admissions?
2. How do I get information on Arizona residency?
3. How do I obtain a UA NetID?
4. How do I set up my University of Arizona e-mail account?
5. My password for UAccess is not working, what should I do?
6. How does the school inform me of important information?
7. How do I update my address information?
8. What if my name has changed due to a recent marriage?
9. Where can I find the status on my enrollment deposit deferment?
10. Where can I find the official tuition and fee rates for University of Arizona?
11. How much is tuition per credit hour?
12. Does the State of Arizona offer a pre-paid tuition program?
13. Where can I see an explanation of my bill?
14. What is the Western Undergrad Exchange Program (WUE)?
15. Where can I obtain a 1098T form?
16. When do students get refunds if they drop a class?
17. Can I make an appointment to speak with my Financial Aid Counselor?
18. Where is the financial aid office located?
19. What is a pending financial aid service indicator (FPA)?
20. What is a Fee Deferment (FD)?
21. I haven’t turned in my Immunization Records yet. Will my financial aid disburse?

1. Where can I get information on admissions?
For admissions information, please call 520.621.3237 or visit the admissions Web site.  (top)

2. How do I get information on Arizona residency?
Residency determinations are made by our Residency Classification Office. If you have questions about your residency, please visit the Registrar's Web site or call 520.621.3636. If you need to complete the Electronic Domicile Affidavit (EDA) please visit the Registrar's Web site for the Electronic Domicile Affidavit (EDA). (top)

3. How do I obtain a UA NetID?
Your UA NetID is your personal identifier for a number of online services at the University of Arizona. To create your UA NetID, please visit the UA NetID page and follow the directions.  (top)

4. How do I set up my University of Arizona e-mail account?
After you have been admitted, you will be asked to select a UA NetID. You may then create your e-mail account. Please visit the e-mail account setup site and follow the directions. (top)

5. My password for UAccess is not working, what should I do?
If you've forgotten your password, or it's not working, please visit the UA NetID page and follow the directions. (top)

6. How does the school inform me of important information?
The official means of communication from all offices at The University of Arizona (including the financial aid office) is via your university e-mail account. We will not direct mail to a different e-mail account.  (top)

7. How do I update my address information?
University of Arizona requires that you have both a permanent and local address on record (even if they are the same). Address information cannot be updated by email correspondence with the University for security reasons. Students may change their own local and permanent address through UAccess.  (top)

8. What if my name has changed due to a recent marriage?
If your name has changed due to a marriage, you must update your university records with the Office of the Registrar. You may contact the Office of the Registrar with questions at 520.621-3113.  (top)

9. Where can I find the status on my enrollment deposit deferment?
For status information on your enrollment deposit deferment, please contact Undergraduate Orientation Office at Phone: 520.621-5293 Fax: 520.621-4411 Email: orient@arizona.edu.  (top)

10. Where can I find the official tuition and fee rates for University of Arizona?
The Bursar’s Office web page lists the University of Arizona tuition and fees. Please view this information at http://www.bursar.arizona.edu/students/fees/index.asp.  (top)

11. How much is tuition per credit hour?
For tuition and fee information; please visit the Bursar’s Web site.   (top)

12. Does the State of Arizona offer a pre-paid tuition program?
The University of Arizona does not have a pre-paid tuition program.  (top)

13. Where can I see an explanation of my bill?
For an explanation of your bill and charges you should review the Bursar's Office website of Frequently Asked Questions. (top)

14. What is the Western Undergrad Exchange Program (WUE)?
The WUE is a program in which transfer students in participating states may enroll at UA South at a special, reduced tuition level. WUE will pay 150% of resident tuition. Students do not need to demonstrate financial need to receive the WUE tuition benefit. Qualified students are required to have junior standing.

Participating states include: AK, CA, CO, HI, ID, MO, NV, NM, ND, OR, SK, UT, WA, WY. For more information go to http://uas.arizona.edu/index.php?q=wue. (top)

15. Where can I obtain a 1098T form? 
The IRS Form 1098-T is issued to all students with tuition and fee expenses paid during the academic year. It is a tax related document. You will be able to download your 1098-T through UAccess.  (top)

16. When do students get refunds if they drop a class?
Please visit the Bursar’s Office web page for details.  (top)

17. Can I make an appointment to speak with my Financial Aid Counselor?
Our office hours are 8:00 a.m. to 4:00 p.m. Monday thru Friday. Counselors are available during office hours to speak with students for walk-in appointments. If you would like to make an appointment with a specific counselor, you must contact that counselor directly.  (top)

18. Where is the financial aid office located? 
The Office of Scholarships and Financial Aid is located in the Administration building (next to the Student Union). Our office hours are 8:00 am to 4:00 pm Monday thru Friday. Counselors are on duty at all times to meet with students for walk-in appointments.

Our mailing address is: 
Office of Scholarships and Financial Aid
University of Arizona
PO Box 210066
Tucson, AZ 85721-0066
(top)

19. What is a pending financial aid service indicator (FPA)?
A service indicator of FPA means that you have enough anticipated aid to cover your tuition balance. You will not be enrolled in the automatic payment plan.  (top)

20. What is a Fee Deferment (FD)?
A past due balance hold is due to an outstanding balance. You can not register for classes until the entire past due balance is paid in full. Payments can be made online through UAccess or in person at the Bursar's Office.  (top)

21. I haven’t turned in my Immunization Records yet. Will my financial aid disburse?
No. Your immunization records are required for attendance at the University of Arizona. Without them, all services (including financial aid) will be blocked.  (top)