FAQ - I applied on UAccess Guest Center for my Parent PLUS Loan, why haven't I received the credit check decision yet?

Question
I applied on UAccess Guest Center for my Parent PLUS Loan, why haven't I received the credit check decision yet?
Answer

A typical credit decision for a PLUS loan is returned to the university within three business days. If you have not received the credit check decision within 3-4 business days, you may have previously placed a freeze, hold, or monitor status on your credit with one of the three credit bureaus (Equifax, TransUnion, Experian). You will need to contact each credit bureau to ensure the credit hold is temporarily lifted for a five-business day processing period. Immediately contact the Office of Scholarships and Financial Aid once the hold has been lifted so the credit check can be reprocessed before the end of the release period.