FAQ - I am trying to create my StudentForms Account and I keep getting "Error Code 1010". How do I log in?

Question
I am trying to create my StudentForms Account and I keep getting "Error Code 1010". How do I log in?
Answer

When creating an account, all information (name, social security number, date of birth) must be entered EXACTLY as it appears on your FAFSA. 

If your name contains suffixes (i.e., Jr., Sr., II, III) or punctuation (i.e., spaces, apostrophes, hyphens), ensure you have entered any of these items exactly as it was on your FAFSA. Error code 1010 is always due to either:

  • incorrect information that does not match the student's FAFSA being entered on the account creation screen, or
  • the student's FAFSA is not importing into the StudentForms because it is incomplete (i.e., rejected for missing signatures).