FAQ - Why is there a new balance on my Bursar's student account? Do I have to pay it back?

OSFA will do everything in its power to resolve overawards without causing a balance however, balances do sometimes occur. The balances caused by overawards are a result of OSFA reducing and/or canceling financial aid that had already credited to the Bursar's student account. Sometimes this is because funds were previously released as a financial aid refund to the student. In this event, students are no longer eligible for the funds previously released and are responsible for resolving the new Bursar Balance and/or returning the funds released to the student as a refund. 

For more information please visit our overaward policy page.