Frequently Asked Questions
You have questions and we have answers. Search the question bank below for the top questions received by the Office of Scholarships and Financial Aid. Still have questions? Reach out to us, we love talking with you.
Arizona Assurance Program
Am I required to accept the loan(s) offered to me?
No. You are never required to accept the loan(s) you have been offered. The loans(s) on your financial aid offer letter are offers only. You may choose to accept all or part of your loan offers. If you do not want to accept a loan, no action is required on your account.
Am I required to notify you if my housing status has changed?
Yes. You should correct your housing status on your Free Application for Federal Student Aid (FAFSA) and OSFA will continue processing your request.
Are Arizona Assurance students allowed to take classes at another institution during the academic year?
Yes; however, Arizona Assurance students must enroll in at least 12 units each semester at the University of Arizona. When enrolled in 12 units at Arizona and additional units at another institution, a Consortium Agreement is not needed.
Are Arizona Assurance students eligible for the Consortium Agreement?
No. Arizona Assurance students must be enrolled in at least 12 University of Arizona units to receive Arizona Assurance funding each semester and are therefore not eligible for the Consortium Agreement.
Can I delay enrollment at the University of Arizona beyond my high school graduation and still be considered for the Arizona Assurance Program?
No. You will not be eligible for future participation in the program. You must enroll full-time at the University of Arizona in the fall semester immediately following your high school graduation.
Can I still receive Arizona Assurance funding if I participate in a UA Study Abroad program or the National Student Exchange Program?
Yes. After completion of your first year at UA you may participate in a Study Abroad or the NSE program.
- National Student Exchange (NSE) students who select Plan B may use Arizona Assurance funding toward their UA tuition charges through the Bursar account.
- National Student Exchange (NSE) students who select Plan A may not use Arizona Assurance funding during semester(s) on the program. However, students on a UA National Student Exchange program, who are meeting the Arizona Assurance renewal criteria, will receive automatic funding deferments from OSFA.
- Students may not use Arizona Assurance funding if studying abroad or on an International Student Exchange. However, students on a UA-Sponsored Study Abroad program, who are meeting the renewal criteria, will receive automatic funding deferments from OSFA.
- Students on non-UA-sponsored study abroad programs must have an approved Arizona Assurance Deferment Request from OSFA
If you are considering participating in one of these programs, it is strongly recommended that you visit the Study Abroad web page or the National Student Exchange web page for additional information.
Does Arizona Assurance provide any other services?
Yes, the University provides an academic support system to help you succeed in making the transition to college life and succeed in your classes. You will be offered excellent resources to help you, such as career counseling, faculty/staff mentors, peer mentors and advisors. For more information on the program expectations please visit http://assurance.arizona.edu.
How and when do I apply for summer financial aid?
While there is no Arizona Assurance funding offered during the summer sessions, you may be eligible for federal and institutional aid. There is no summer application to apply for summer aid but you must meet certain eligibility criteria to be offered summer financial aid. Review the Summer Aid webpage for more details. Review this information early as OSFA will start offering summer financial aid in early May.
How do I accept all of part of the loan(s) offered to me?
To accept all or part of your loan(s), visit the Office of Scholarships and Financial Aid loan web page. You must complete all steps to receive your loan(s). The loan amount you accept is split into two disbursements. You will receive half in the fall and half in the spring semester. Note, the split disbursements do not apply to fall only or spring only students.
How do I appeal a decision about my Arizona Assurance Program funding?
Students may appeal a decision about the Arizona Assurance Program funding by submitting the Arizona Assurance Program Funding Appeal Form, a personal statement and any supporting documentation to the Office of Scholarships and Financial Aid (OSFA). Your appeal will be reviewed by the Arizona Assurance Program Appeal Committee.
Generally, appeals based on financial-need will not be considered. Appeals that are generally considered are application process issues or extenuating circumstances such as serious medical emergencies or a death in the family.
Completed appeals must be submitted to OSFA by all stated deadlines.
How do I maintain Arizona Assurance Funding for future years?
Arizona Assurance funding can be renewed for up to eight, consecutive semesters granted you meet all renewal criteria, each academic year. Be sure you review all renewal criteria, including important dates and deadlines to ensure you are renewed for Arizona Assurance funding.
How will I be notified if I will receive an Arizona Assurance financial aid package?
You will receive a financial aid offer letter which will detail your financial aid for the academic year. Freshmen will receive an email and letter through the mail specifying the selection or conditional selection for Arizona Assurance; continuing students will receive an email by the end of the summer each year after all renewal criteria has been confirmed.
You can view your financial aid offer letter in your UAccess Student Center anytime once you are notified via email that you have been selected, conditionally selected, or renewed for continued funding.
How will I find an on-campus job?
You can look for on-campus jobs through Handshake through Career Services. It is strongly recommended to establish personal contact and follow up on your application. We also suggest you apply to non-work study positions.
I am having a hard time finding a work-study job and the expiration date is soon. What should I do?
Continue to apply for work-study jobs through Handshake. You should also request an extension to your Federal Work Study expiration date by contacting the Office of Scholarships and Financial Aid.
If I have previously become ineligible for Arizona Assurance funding, but currently meet all other criteria, can I regain my Arizona Assurance funding?
No. If you have not met the renewal criteria and have become ineligible for Arizona Assurance Program funding, you will not be able to regain Arizona Assurance funding in future terms even if you meet all other criteria. You will continue to remain eligible for Arizona Assurance Program services.
If extenuating personal circumstances beyond your control prevented you from meeting all renewal criteria, you may submit the Arizona Assurance Funding Appeal. Please see the question pertaining to appeals later in this document for more information. You must appeal the loss of the Arizona Assurance Program Funding the year it occurs.
Example, if you failed to complete all program requirements during the 2016-2017 academic year and were not renewed for 2017-2018 funding, you must appeal no later than the first day of fall 2017 classes.
Even if you become ineligible for Arizona Assurance Program funding, you are still encouraged to file the FAFSA by March 1st each year for institutional grant funding consideration. This is a priority deadline for institutional grant purposes only.
If I take a semester off can I return to Arizona and receive AZA funding?
Renewal requirements for AZA require continuous enrollment unless you have an approved deferment.
The Arizona Assurance Deferment form may be submitted for extenuating circumstances and will be reviewed by the Arizona Assurance appeal committee.
Is there a deadline for submitting the Free Application for Federal Student Aid (FAFSA)?
Yes, incoming freshman students are required to complete the FAFSA by January 31st of their senior year in high school in order to meet initial Arizona Assurance Program consideration criteria. Continuing Arizona Assurance students must complete the FASFA by March 1st of each year in order to meet Arizona Assurance Program Funding renewal requirements. If the FAFSA is not submitted by these deadlines, students will not be eligible for Arizona Assurance funding.
Continuing Arizona Assurance students must submit any necessary FAFSA corrections to FAFSA.ed.gov no later than May 1st for Arizona Assurance funding renewal purposes only.
The deadlines listed here are only for Arizona Assurance funding and institutional grant aid consideration.
Is there a deadline to accept my loan(s)?
Yes. You must accept your loan(s) before the last day of the fall semester if you are a December graduate. If you are attending both fall and spring semesters, you must accept your loan(s) before the last day of the spring semester. Refer to the Office of Scholarships and Financial Aid website for additional loan information.
Is there someone I can contact if I have more questions about Arizona Assurance Program expectations?
Yes. You may contact the Arizona Assurance Scholars Program Office at 520.626.3656, or aza@email.arizona.edu.
Is there someone I can contact if I have more questions about financial aid?
Yes. You may contact the Office of Scholarships and Financial Aid at https://financialaid.arizona.edu/contact or 520.621.1858.
What GPA from high school does Arizona Assurance look at for consideration?
UA requires an earned minimum unweighted GPA of 3.0 in required core academic courses from the first six semesters of high school.
More information regarding core academic courses can be found at https://admissions.arizona.edu/how-to-apply/abor-course-competencies. Semesters 7 and 8 (your senior year) will not be considered in the GPA requirement for the Arizona Assurance Program.
To view all other eligibility criteria for Arizona Assurance, please review: https://financialaid.arizona.edu/types-of-aid/arizona-assurance/high-school-seniors.
What happens if I completely withdraw from all my classes?
In addition to potentially losing future Arizona Assurance funding for not meeting all renewal requirements which include completion of 24 units per academic year, federal regulations requires financial aid to be awarded under the assumption that you will attend the institution for the entire period in which federal assistance was awarded.
Unless you complete 60% of the term in which federal aid was awarded, you will be required to return all or part of the financial aid released to your Bursar’s Account for that term. This applies to students who have officially (including medical), or unofficially withdrawn. Complete withdrawals will also affect your SAP status. For more information about how a withdrawal affects financial aid, you may visit our Withdrawals Webpage.
If you are considering a complete withdrawal, you should also speak with your Academic Advisor and an Arizona Assurance staff member. To find your Academic Advisor visit: http://advising.arizona.edu/
What happens if I drop a class during the semester?
In order to maintain Arizona Assurance Program funding eligibility, you must complete 24 units by the end of each academic year. If dropping a class during the semester causes you to complete LESS than 24 units during the academic year (fall, winter, spring, and summer semesters), you will lose future Arizona Assurance Program funding the following academic year. Dropping a class during the semester will affect your Satisfactory Academic Progress (SAP) status and could cause your Federal Pell Grant to be adjusted based on your enrollment changes.
If you are considering dropping a class, you should also speak with your Academic Advisor. To find your advisor visit: http://advising.arizona.edu/
What is “on-campus work”?
On-campus work represents academic year earnings either through the Federal Work Study Program or other campus jobs. In both categories of employment, you will receive a bi-weekly paycheck from your employer. Your bi-weekly paycheck should be used to supplement any educational or living expenses incurred throughout the semester.
Why does Arizona Assurance recommend students to work an on-campus job?
Research shows that students who work a reasonable number of hours while they are in college tend to get better grades and are more likely to stay in school. On-campus work also provides valuable work experience and helps students integrate into the University as their job helps them get to know faculty and staff. This also reduces potential borrowing needs.
CARES Act Higher Education Relief Fund
Are there other resources for students with financial need?
If you are currently facing financial hardships, you may be able to apply for assistance from the Arizona Student Emergency Fund. Learn more here.
Does my CARES Act funding need to be repaid?
No, CARES Act funding is emergency aid from the federal government that does not need to be repaid.
How do I see if I am receiving CARES Act funding?
The Office of Scholarships and Financial Aid (OSFA) will notify you of the award via an email to your Arizona email address. To confirm it has been awarded to you, follow the instructions below to confirm the CARES Act funding has been awarded:
- Sign in to your UAccess Student Center
- Navigate to the “Financial Aid Summary” under the Financial Aid menu.
- Select the 2020 aid year using the Change Year button.
- The CARES Act Award will be listed under your "Finacial Aid Offers" tab.
How will I receive my funding?
If you are deemed eligible, you will receive a direct deposit using the information on file in the UAccess Student Center or a paper check that is mailed to your address on record in UAccess.
It’s been a few days and I haven’t received my funding. Who do I contact?
If you received an email from OSFA and confirmed in UAccess that you were awarded CARES Act funds but have not received a direct deposit or a mailed check within the aforementioned timeframe, first confirm whether the award has been released to your student account by following the steps below.
- Sign in to your UAccess Student Center
- Navigate to the "Financial Aid Summary" under the Financial Aid menu.
- Select the 2020 aid year using the "Change Year" button.
- Locate the CARES Act award under your Financial Aid Offers
- Confirm that the amount listed as "Accepted" matches the amount shown as "Disbursed" under the "Financial Aid Status" tab.
If the CARES Act award has disbursed to your student account, contact the Bursar’s Office to confirm that your funds have been refunded to you and to where the funds have been sent.
What action do I need to take to claim CARES Act funding?
At this time, no action is required. Students who have been deemed eligible will automatically receive CARES Act funds from the university.
What expenses are considered for CARES Act funding?
Expenses that resulted directly from the disruption of campus operations due to COVID-19 are considered for CARES Act funding. These include things such as food, housing, course materials, technology, travel, health care and child care.
What if I have a balance due on my student account?
The CARES Act funds will be delivered directly to you and will not be applied to any of your outstanding balances.
When will my funds be available?
Funds began disbursing Thursday, May 14, 2020. Additional awards are being made regularly at this time. Please allow 3-5 business days for distribution once the CARES Act award is posted and visible in your UAccess StudentCenter.
Who is eligible?
Students must have a current (2019-2020) or future (2020-2021) academic year Free Application for Federal Student Aid (FAFSA) on file with the university to confirm eligibility. Recipients must be Title IV eligible under Section 484 of the Higher Education Act and have been enrolled on March 13, 2020, the date a national emergency was declared.
While only current University of Arizona students are being reviewed for funding at this time, incoming students for the Fall 2020 semester may also be considered for the CARES Act funding if meeting all stated eligibility requirements.
You can learn more about the eligibility requirements on the U.S. Department of Education’s website.
Will this affect my other financial aid?
No, this is a one-time grant that will not affect or replace your financial aid.
FAFSA
Can I fill out the Free Application for Federal Student Aid (FAFSA) a year early to determine my potential aid package with University of Arizona?
Unfortunately, we are unable to provide this service.
Do I have to pay to file the FAFSA?
You should never pay a fee to file the Free Application for Federal Aid (FAFSA), or to have someone fill out the FAFSA for you. This form can be completed on-line at fafsa.ed.gov. The FAFSA itself will guide you and provide detailed explanations for each question.
If you need help filling out the FAFSA please direct your questions to the Office of Scholarships and Financial aid at 520-621-1858 or you may call the FAFSA Help Line at 1800.4FED.AID.
Do my parents have to sign for corrections I make on my FAFSA if I am a dependent student?
Regardless of how you make your corrections, via a paper Student Aid Report (SAR) or online through FAFSA on the Web, a parent’s signature is required. Your parents can sign electronically on FAFSA.ed.gov using their FSA ID or print, sign, and mail a paper signature page to the address indicated from FAFSA on the Web.
How do I answer the tax question if I am (or my parents are) separated, divorced, or widowed?
- You: Separate your tax information from your spouse's as if you filed a single return.
- Your parent: Separate your parent's information from his/her spouse's as if he/she filed a single return.
More information: https://fafsa.ed.gov/help.htm
How do I file a Free Application For Federal Student Aid (FAFSA) on-line?
Students can file an on-line FAFSA at fafsa.ed.gov.
How do I report on my FAFSA the financial aid I received last year?
Do not report the money on your FAFSA unless you included it in your adjusted gross income (AGI). If you did, then report your full AGI on the FAFSA, but report the amount of student aid in the “How much taxable grant or scholarship aid did you receive?” question.
How should I complete the FAFSA if my parents are divorced?
In the case of divorce or separation, you are instructed to answer in terms of the parent who provided the most financial support during the last 12 months or during the most recent calendar year that you were actually supported by a parent. (Support includes money, housing, food, clothes, car, medical and dental care, payment of college costs, etc.) Additionally, if the parent you counted above is married or remarried as of the date you completed the form, you must include the financial information about your step-parent (even if they were not married in the previous calendar year).
I am adopted, where do I put my Adoptive parent's information?
You should list your adoptive parents' information in the parent section.
I didn't send my FAFSA information to the University of Arizona. How do I send it there?
You can make this correction at http://fafsa.ed.gov and add the school code 001083. Please do not send in your Student Aid Report as it will not be used to process your financial aid. All FAFSA information must be received electronically from the Federal Processor.
I had intended to begin in the fall and filed my FAFSA for then, but I will not attend until the spring. Do I need to complete another FAFSA?
You do not have to file another FAFSA for the spring if you already filed one and submitted it for fall. Do contact our office to notify us of your change in enrollment plans.
I just had a child, for whom I provide 50% or more of the support. Do I need to make corrections to my FAFSA indicating I now have a dependent?
You will need to make corrections indicating that you now have a dependent either by using you Student Aid Report (SAR) or by using http://www.fafsa.ed.gov. If you also have childcare expenses, you may want to contact the Office of Scholarships and Financial Aid and request a Cost of Attendance appeal. You can find more information on the Cost of Attendance appeal here.
I recently got married. Do I need to make corrections to my FAFSA indicating I am now married?
Federal guidelines do not allow for you to update marital status in the middle of an awarding year. Once you file the FAFSA indicating that you are single, you will not be able to change that information until you file the FAFSA again for the following year.
I submitted my FAFSA under the wrong SSN, what should I do?
Your Social Security Number (SSN) and name must be correct on the Free Application for Federal Student Aid (FAFSA).
- You must re-file a new FAFSA if:
- Your SSN was reported incorrectly
- Your name has officially changed (for example, you got married).
- Prior to re-filing your FAFSA, complete these steps:
- Report changes to the Social Security Administration (SSA) office.
- Request a new PIN at http://www.pin.ed.gov/PINWebApp/pinindex.jsp by selecting Apply For A PIN using your new legal name.
- Re-file and submit your FAFSA once your name change has been processed by the SSA.
The FAFSA you have already submitted cannot be deleted and you will have two applications on file. Therefore, you must contact our office regarding this to ensure we receive the correct application.
If you made a mistake when entering your name, you may submit corrections by accessing your SAR at http://www.fafsa.ed.gov and select Make Corrections to a Processed FAFSA.
I will be 24 this year. Am I considered independent according to the Department of Education?
Yes, if you turned 24 before January 1.
If I made a mistake on the FAFSA form, what should I do?
If you need to make corrections on the FAFSA, they can be made on-line at fafsa.ed.gov. Click “Login”. Corrections can also be made on the Student Aid Report (SAR) that is mailed to the student after the FAFSA is processed. The SAR should be returned to the Federal Processor. DO NOT send SAR corrections to our office.
My grade level will change after summer. How do I complete the FAFSA to reflect this?
Please complete the FAFSA with your current classification. If it changes after summer session classes, please contact OSFA so your file may be re-evaluated.
My parents don’t help pay for my college education. Am I considered independent?
No. If you do not meet the criteria to be considered an independent student, you must provide your parent(s)’ information on the FAFSA.
If you can document special circumstances about independence, you should contact the Office of Scholarships and Financial Aid.
My parents no longer claim me on their taxes; can I claim myself as independent on the FAFSA?
The Federal Government determines the dependency status of the student according to the questions answered on the FAFSA. Filing your own taxes separate from their parents, does not make you independent for Federal financial aid purposes.
If you do not meet the criteria to be considered an independent student, and you can document special circumstances about independence, you should contact the Office of Scholarships and Financial Aid.
What information will I need to complete the Free Application for Federal Student Aid (FAFSA)?
You may need to refer to the documents/information listed below:
- Your social security card and driver’s license.
- W-2 forms or other records of earned income for you, your parents (if dependent) and/or your spouse (if married).
- Your (and your spouse's, if married) federal income tax return.
- Your parents’ income tax return, if you are a dependent student on the FAFSA.
- Records of other untaxed income received such as welfare benefits, social security benefits, TANF, veteran’s benefits, or military or clergy allowances.
- Current bank statements and records of stocks, bonds, and other investments.
- Business or farm records.
- Your alien registration card if you are not a U.S. citizen.
- UA's school code: 001083.
For further questions on completing your FAFSA click here
What is an FSA ID?
An FSA ID gives you access to Federal Student Aid’s online systems and can serve as your legal signature.
Click here to register and learn more about the FSA ID.
What is the status of my Free Application For Federal Student Aid (FAFSA) application?
To check the status of your FAFSA, visit fafsa.ed.gov. If our office needs further documentation, we will email you. You can also check your financial aid status on UAccess.
What is the University of Arizona Federal School Code for the Free Application For Federal Student Aid (FAFSA) application?
The University of Arizona Federal School Code is 001083.
What should I do after I submit my Free Application For Federal Student Aid (FAFSA)?
The Federal Processor will send you an email when your FAFSA has been processed. Follow the link provided or log into fafsa.ed.gov to review the Student Aid Report (SAR). Review the information for accuracy and ensure The University of Arizona (school code 001083) is listed as one of your schools to receive the FAFSA data. If the data is accurate, and you have been admitted to the University, then Office of Scholarships and Financial Aid will begin the awarding process.
If there are errors in the data, please make the necessary corrections online by clicking "Make corrections to a processed FAFSA." Once the Office of Scholarships and Financial Aid has the corrected data, and you have been admitted to the University, then Office of Scholarships and Financial Aid will begin the awarding process.
When is the Free Application for Federal Student Aid (FAFSA) priority filing date?
Students admitted to or attending classes on UA Main campus:
The priority filing date to submit the FAFSA is March 1st. You are not required to apply by the priority filing date, but it is highly recommended due to the limited availability of need-based funds such as grants and Federal Work Study.
Incoming Resident Freshmen students wishing to be considered for the Arizona Assurance Program:
The FAFSA filing deadline is is January 31st.
Students admitted to or attending classes through the UA Online campus:
The priority filing date to submit the FAFSA is 60 days prior to the start of the term for which the student is admitted. Students are not required to apply by the priority filing date, but it is highly recommended to ensure timely processing of your financial aid.
Priority filing dates do not affect eligibility for the Federal Pell Grant or Federal Direct Loans.
Where can I find additional FAFSA help?
Visit FAFSA.gov for a complete list of trending FAFSA Questions to help answer other questions you may have about the FAFSA.
Graduate Students
As a graduate non-degree seeking student, do I qualify for Financial Aid?
Generally, graduate non-degree students are not eligible for federal financial aid.
You must complete a Graduate Non-Degree Seeking Financial Aid Petition to be considered for financial aid.
If approved, you will qualify for undergraduate, senior level loan(s) (if you have not borrowed your undergraduate lifetime maximum). This aid is only available for one consecutive 12-month period beginning on the first day of the loan period.
The deadline to submit this form is the first day of class.
As a graduate student, where can I find additional sources of financial assistance?
Graduate students admitted to the UA Main campus may also qualify for financial assistance not based on Free Application for Federal Student Aid (FAFSA) data.
Check with your graduate department advisor for information on University Fellowships, Teaching Assistantships and Research Assistantships. Apply for campus scholarships on Scholarship Universe. Private foundations and agencies are also a good source of fellowship, grant and loan funds to help pay for graduate education.
Graduate students admitted to the UA Online campus will only be considered for federal financial aid, which includes the Federal Direct Unsubsidized Loan, Federal Graduate PLUS Loan, and Federal Work Study.
Please note: Any outside financial resources received must be reported to the Office of Scholarships and Financial Aid (OSFA) and may reduce the financial aid eligibility originally established by your FAFSA information.
Do I qualify for a GRE fee reduction?
To qualify for a GRE fee reduction you must be a U.S. citizen or resident alien and:
- A dependent senior with a parent contribution of no more than $1,400 or
- A self-supporting senior with a contribution of no more than $1,800 or
- A self-supporting unenrolled college graduate with a contribution of no more than $1,800
How do Fellowships, tuition waivers, scholarships and/or stipends affect financial aid?
Financial aid must be re-evaluated whenever a fellowship, tuition waiver, scholarship or stipend is awarded, even if you have already accepted/received awards.
How do I get a GRE fee reduction certificate?
Navigate to http://www.ets.org/gre/revised_general/about/fees/reductions and apply for the certificate on the Educational Testing Service website.
How do I obtain a teaching assistantship or fellowship?
Graduate teaching, research assistantships, and fellowships are awarded by individual academic departments.
You must contact the graduate advisor in your department. Applicants interested in being considered should inform the graduate advisor in their program as soon as possible.
Graduate students admitted to the UA Online campus will only be considered for federal financial aid including the Federal Direct Unsubsidized Loan, Federal Graduate PLUS Loan, and Federal Work Study and are therefore not eligible to apply for a teaching assistantship and/or fellowship.
How do teaching assistantships affect financial aid?
Any tuition award must be calculated in your financial aid package and your financial aid will be re-evaluated whenever a teaching assistantship is awarded- even if you have already accepted/received awards.
Once I get my GRE fee reduction certificate, what do I do with it?
Submit the form to the testing center.
Certificates are only valid for one test and cannot be replaced if lost.
Make a copy for your records as many graduate colleges will waive your admissions application fees if you provide a copy of the GRE fee reduction certificate to them.
What are the requirements to receive aid as a graduate student?
Graduate students who meet the following criteria may be eligible to receive federal financial aid:
- Regularly admitted to a Graduate Program at the University of Arizona,
- be a U.S. Citizen or an eligible Non-Citizen,
- maintain Satisfactory Academic Standing, and
- enrolled for required credit hours during each semester that aid is received (a minimum of 5 during the fall and spring semesters, and a minimum of 5 during the summer.)
If you are working on your dissertation, you only need to be registered for 3 units of 900 level.
It is also possible to receive loans for 1 unit of 900 level course work, by applying for Advance Status.
What expenses can I expect financial aid to cover for graduate studies?
Financial Aid awards are based on an average budget for graduate students, which includes tuition and fees, books and supplies, living expenses, a small transportation allowance, and a miscellaneous allowance. In some cases, other necessary expenses (i.e. child care expenses) can also be covered.
If your personal expenses are higher than the Estimated Cost of Attendance, contact our office to request a Special Circumstances form.
What happens if I get a fellowship, scholarship, teaching-assistantship or research-assistantship?
If you are offered financial aid from non-federal or non-institutional sources, you must report these awards to OSFA as soon as you are made aware of them.
Federal regulations require that your financial aid awards be based on the difference between your estimated cost of attendance and your available resources (calculated Expected Family Contribution from the FAFSA and sources of outside assistance). OSFA will recalculate your financial aid award offer based on this information, and you will receive a revised award letter.
Graduate students admitted to the UA Online campus will only be considered for federal financial aid including the Federal Direct Unsubsidized Loan, Federal Graduate PLUS Loan, and Federal Work Study.
If a graduate student switches from UA Main campus to UA Online campus, any institutional financial aid, including fellowships, scholarships, teaching assistantships, and research assistantships will be forfeited.
What is a Graduate Record Examination (GRE) fee reduction certificate?
If eligible, this certificate can be applied toward the test fees for one general test and/or one subject test. The GRE fee reduction certificate pays half of the cost of the test.
What is full time for a graduate student?
During the fall and spring semesters, a minimum of 9 units is considered full-time.
For students with Graduate Assistant/ Associate appointments, full-time status consists of a minimum enrollment in 6 units of graduate credit.
A graduate student working on a thesis or dissertation who is only enrolled in 900-level units and not employed as a Graduate Assistant/ Associate must be enrolled in 3 units.
A student who has completed all course work, the thesis/dissertation unit requirements, has advanced to candidacy, is working on the thesis/dissertation, and is not employed as a Graduate Assistant/ Associate may apply for advanced status (link is external), which allows 1 unit of 900-level credit for full-time status.
During winter or pre-session, first and second summer sessions, full-time status consists of enrollment for 6 graduate units or more in any combination of pre-session, first and second summer sessions.
What is the tuition for my graduate program?
Tuition can vary based on the graduate program you are enrolled.
Please see the Bursar Tuition and Fees Calculator for more information.
Loans
How do I accept my Federal Direct Subsidized and Unsubsidized Loans?
After you are awarded, you must accept your loans and complete the loan process.
I applied on UAccess Guest Center for my Parent PLUS Loan but have not received the credit check decision yet, are there any issues with my account?
A typical credit decision for a PLUS loan is returned to the university within three-business days. If you have not received the credit check decision within 3-4 business days, you may have previously placed a freeze, hold, or monitor status on your credit with one of the three credit bureaus (Equifax, TransUnion, Experian). You will need to contact each credit bureau to ensure the credit hold is temporarily lifted for a five-business day processing period. Immediately contact the Office of Scholarships and Financial Aid once the hold has been lifted so the credit check can be reprocessed before the end of the release period.
I did not accept the full amount of my Federal Direct Subsidized or Unsubsidized Loan originally offered to me, but now I would like to borrow more. How do I borrow the rest?
If you would like to be offered the remaining amount of your loan, you can contact our office to request to be reviewed for your academic year eligibility. If you are still eligible, our office will reoffer the rest of the loan for you to accept.
I have a Graduate Student PLUS Loan and the Master Promissory Note (MPN) To Do List item is still required but I have already done it, what do I do now?
- It can take up to three business days for our office to receive your MPN and update your To Do List item.
- It could be that you completed the incorrect MPN as there are a couple options. You can double check by logging in to studentaid.gov with your FSA ID to verify you completed the MPN listed as MPN for Graduate/Professional Students under the Complete Aid Process section.
I have a Private Educational Loan from a bank that needs to be certified and the lender said the school has been sent the loan certification. How long does this process take to complete?
- If you submitted a FAFSA, the Office of Scholarships and Financial Aid (OSFA) will give you time to accept your federal student loans. If you do not intend on accepting federal loans, log into our AskAid portal, select the category “Student/Parent Loans” from the drop down, and the “Private Educational Loan” subcategory to notify our private loan team so they can begin processing your private loan.
- Our office begins certifying Private Educational Loans after student accounts are charged with fall or spring enrollment tuition and fees. Due to the volume of requests, the processing time leading up to the start of the fall and spring semesters can increase beyond the 3-week standard.
- Student Private Educational Loan requests for the current or upcoming academic year will not be certified by the University of Arizona without student enrollment for the semester corresponding to the loan period.
However, if you have a past due balance from a previous semester and were enrolled in the minimum unit requirement by your lender, our office will certify the Private Educational Loan for the prior term’s enrollment even if you are not currently enrolled. - If we need information from you before processing your loan certification, we will reach out to you directly via your CatMail account. Please monitor your email and submit the requested information as soon as possible.
- If you have additional questions about your Private Educational Loan, log into our AskAid portal, select the category “Student/Parent Loans” from the drop down, and the “Private Educational Loan” subcategory to submit the question to our Private Loan team.
I received notice that my Private Educational Loan was certified by the University, but I have not seen it credit to my student account. How long will it take to post?
Federal law mandates a minimum “Right to Cancel” waiting period. Typically, it can take up to ten business days before authorizing the disbursement of state or private educational loan funds. This “Right to Cancel” period can vary per lender, but typically begins after the borrower signs the Loan Approval Disclosure (sometimes referred to as the Final Loan Terms). Be sure to include the ten-business day waiting period when planning for your bill payment.
My student’s To Do List still says a Parent PLUS MPN is required, but I have already done it. What do I do now?
Here are some common scenarios that may prevent the To Do List item from clearing. See if one of these scenarios applies to you:
- It can take up to three business days for our office to receive your Master Promissory Note (MPN) and update your To Do List item.
- Parent data must match between Federal Student Aid (FSA) and UAccess to complete the Parent MPN. The parent that has Guest Center access should also be the parent that completed the MPN. Be sure that the Parent’s name, date of birth, and social security number match in both UAccess and FSA. Remember, this parent will need to pass a credit check.
- Sometimes, parents mistakenly complete the undergraduate subsidized/unsubsidized MPN, which is only for students. Log in to your Federal Student Aid account with your FSA ID, to verify you completed the MPN listed as “MPN for Parents” under the Complete Aid Process section.
- Finally, if you have more than one student and are borrowing more than one PLUS loan, it may have been completed multiple times for one student instead of one MPN per student. You can double check this by reviewing your MPNs and verifying that each MPN matches the applicable student name and school name.
- If you have found the solution, please allow 2-3 business days for all files to match in our system. If your situation still persists, contact our AskAid team for help looking into your account.
Other Questions
How do I accept my Federal Work Study (FWS) and where can I find a job?
If you are offered FWS for the academic year, monitor your UA email account for an email from the Office of Scholarships and Financial Aid with information regarding accepting the FWS awards in UAccess, including the date in which you may begin to do so.
When looking for a FWS position, you may apply for any on campus position or an off campus position with an approved local non-profit organization.
For more information about FWS, click here.
What does my To Do List item status mean?
To see the status definition(s) of your Student Services Center To Do Items, visit https://financialaid.arizona.edu/forms/student-center-to-do-list.
What form can I submit to document changes in my and/or my parents' income or assets since filing my FAFSA or report additional expenses not included in the Standard Cost of Attendance?
The Special Circumstances Form can be used to report changes to assets and income or report additional expenses not already included in the standard Cost of Attendance assigned to you. You must contact the Office of Scholarships and Financial Aid to request access to this online form. You will also be asked to provide supporting documentation when completing the form.
Where can I get my 1098T?
The 1098-T forms for UA students are generated by the Bursar's Office. They are posted on UAccess under the Financial section (Tax Info).
The Bursar’s Office has posted general information about the form and a list of frequently asked questions to assist you.
Why is my aid not disbursing/releasing to my Bursar's account?
Financial aid typically disburses to your UA Bursar's account 7-10 days prior to the start of classes.
The number one reason aid does not release at that time is because the student is not enrolled in enough units (typically at least 12 units) and/or the student has open To Do items.
Visit https://financialaid.arizona.edu/policies/disbursement-policy for more information.
Will my financial aid pay my Greek charges?
No. Payments for sorority or fraternity dues must be provided to your campus chapter.
Greek life expenses are not included as educational expenses in your cost of attendance; however, you may use any financial aid refund you receive to help cover Greek life expenses.
Overaward
Am I required to submit the COA Appeal Form? Do I have any other options?
Students are not required to complete a COA Appeal Form. But, in some cases, overawards can be resolved by a student submitting a COA Appeal Form, which is used to document additional expenses not included in a student’s standard, estimated COA. A COA Appeal does not guarantee your aid will not have to be reduced/cancelled but is the only option for an opportunity to communicate additional student-related expenses you may have.
How can I help resolve my overaward?
Financial Aid Counselors will review each overaward individually and will first attempt to clear the overaward without reducing or canceling any aid. Certain charges on a student’s Bursar’s Account can be added to the COA, including tuition differential charges, campus health charges and program fees. If a Financial Aid Counselor is unable to clear an overaward, students will be notified via email and a UAccess Student Center To Do item that they have the opportunity to complete a COA Appeal Form to assist in resolving the overaward. For more information please visit COA Appeal.
How can I prevent overawards from happening in future semesters/years?
To prevent a future overaward, it is important for students to inform OSFA of all financial assistance they will be receiving as soon as they know. A student anticipating more aid can also request a COA Appeal from OSFA to try and prevent future overawards within the same academic year. Lastly, OSFA advises students to complete all necessary UAccess Student Center To Do items as soon as possible to prevent possible changes to a student’s aid package.
How long will it take for the COA Appeal to be reviewed after I submit it to OSFA?
The processing time for the COA Appeal varies depending on the time of year. On average, it takes three weeks to process. Once an appeal is submitted (via the VerifyMyFAFSA portal), OSFA will review all documentation and contact the student if additional documentation or clarification is needed. Students will be contacted via email and in general, an additional task will be added in the VerifyMyFAFSA portal.
An unresolved overaward could delay the release of aid and/or require students to return a portion of their financial aid. It’s important for students to regularly monitor their official UA email account and their UAccess Student Center for additional To Do items, changes to aid and changes to their Bursar’s account balance. OSFA will always send an email with the outcome of the COA Appeal review, whether it is denied or approved.
What is an overaward?
An overaward occurs when total awards exceed your COA or when your total need-based awards exceed your calculated Financial Need. Federal Regulations require the university to resolve all overawards before additional financial aid can be released. For more information please visit our overaward policy page.
When will my overaward be reviewed?
OSFA’s processing times vary depending on the time of year. Usually, allow 2-4 weeks for a Financial Aid Counselor to review.
OSFA advises students to complete all necessary To Do items as soon as possible to prevent changes from needing to be made to the aid package as these changes can cause overawards. Additionally, students should notify OSFA as soon as they are aware of any additional aid they will receive as these award additions can also cause overawards.
Why can’t I have all the funds originally offered to me?
In general, a student’s Cost of Attendance (COA) reflects the maximum amount of aid a student can receive, depending on the type of aid offered. In addition to the COA, financial need reflects the maximum amount of need-based aid a student can receive. Need-based aid includes all “free-money” including scholarships and grants and also the Federal Direct Subsidized Loan. Financial need is calculated by subtracting the student’s Expected Family Contributed (EFC) as determined by FAFSA from the COA.
Therefore, if a student is offered more aid than the estimated COA or more need-based aid than a student can receive, an overaward results and the university must resolve by either canceling or reducing the aid for which the student is no longer eligible. For more information including student examples, please visit overaward policy page.
Why does the documentation for the COA Appeal Form have to be in my name? Why can’t it be in my spouse’s/roommate’s name?
The estimated COA can only include the student’s estimated expenses. For example, if providing documentation for the cost for rent, the student’s portion of rent is the only portion that can be considered. If rent/mortgage is shared, students must provide documentation reflecting their share only (if married or living with a partner, total rent/mortgage will be split equally). The only exception to this rule is for dependent care expenses.
The costs of maintaining and supporting the student’s family are accounted for in the formula used to calculate the EFC. For more information about the Family Contribution (EFC) Appeal page.
Why is there a new balance on my Bursar account? Do I have to pay it back?
OSFA will do everything in its’ power to resolve overawards without causing a balance; however, balances do sometimes occur. The balances caused by overawards are a result of OSFA reducing and/or cancelling financial aid that had already credited to the student’s Bursar account previously and possibly, released as a financial aid refund to the student as well. In this event, students are no longer eligible for the funds previously released and students are responsible to resolve the new Bursar Balance and/or return the funds released to the student as a refund.
For more information please visit our overaward policy page.
Why was my aid still reduced after my COA Appeal was approved?
An approved COA Appeal does not guarantee that aid will not still have to be reduced/canceled. It is possible that the expenses added to the COA but were not enough to resolve the full over-award. In this situation, the remaining overaward must still be resolved by reducing/canceling aid. Students should monitor their UAccess Student Center for changes to aid and changes to their Bursar’s account balance.
Qualified Tuition Reduction (QTR)
How do I determine if I am eligible to apply my Qualified Tuition Reduction (QTR) benefit to my Bursar bill?
Please visit the Human Resources website to learn more about QTR eligibility.
How will QTR impact my undergraduate merit scholarship?
QTR reduces the cost of base tuition by 75% for dependent students. Since merit scholarships cannot exceed the cost of 100% base tuition, merit scholarships will reduced down to 25% of base tuition or $25 for employee/employee spouse. Merit does not cover the cost of program differential tuition fees but these costs may be reduced by QTR. Please note that reducing merit awards due to QTR does not extend the original time frame of merit eligibility and any excess funds cannot be converted to cash to be used to pay for other costs.
| QTR Example | Using a $5,000 Wildcat Tuition* Award Offer |
|---|---|
| Base Tuition | $10,000 |
| QTR (75% reduction) | $ 7,500 |
| Tuition Due | $ 2,500 |
| Wildcat Tuition Award** | $ 2,500 |
| Tuition Due (after award applied) |
$ 0 |
*Wildcat Tuition Award reduced from $5,000 to $2,500 to cover the tuition balance due, covering the 100% cost of base tuition.
How will QTR impact other financial aid I have been offered?
All awards and tuition programs or benefits are included when determining a student’s financial aid eligibility. QTR is a benefit that reduces tuition and must be accounted for in your Financial Aid Offer. Your Financial Aid Offer may be updated once your QTR benefit is applied, which may include reducing student and/or parent loans, institutional need-based grants, and Federal Work-Study. For more information on why your aid may have been adjusted, please visit our Understanding Your Financial Aid page.
I am no longer receiving QTR benefits, can my merit scholarship be adjusted back to the original amount?
Yes. If you are no longer receiving QTR, you may request to have your merit scholarship reinstated to its original amount based on the Terms and Conditions. Please contact our office to make this request.
When will my scholarship be adjusted due to QTR?
Our office will adjust merit scholarships at the beginning of the semester through the end of the QTR enrollment timeframe. For more information about QTR deadlines, please visit the HR website.
Scholarships
How can I find more scholarships?
Check out Scholarship Universe. Scholarship Universe matches UA students' academic and professional interest with scholarships that also are based on a range of unique characteristics including gender, class standing, and enrollment status. Log into the site with your UA NetID to access, view, and apply for scholarships.
How do I apply for tuition scholarships?
When you submit your admission application, you are considered for:
- UA Admission
- Merit Scholarships (consideration prior to May 1)
Apply for admission and merit scholarships today!
I am a returning student but I will not be able to attend the University of Arizona for 1 or 2 semesters. What will happen to my scholarship?
All Arizona merit scholarships require consecutive fall and spring semester enrollment at the University of Arizona, unless you have an approved deferment request on file. We understand that a break may be in your best interest or necessary at this time. If you will not be enrolled at the University of Arizona and don’t plan on taking classes at any other institutions, you can submit a Scholarship Deferment Request. Review the policy and download the form at https://financialaid.arizona.edu/policies/scholarship-deferment.
I have a private donor scholarship check to turn in. Where do I take it?
- If the scholarship donor wants to send your scholarship check directly to the University of Arizona, they should download the Scholarship Designation Form and mail both the check and form to our mailing address below.
- If the scholarship donor sends the check to you and it is issued to the University of Arizona, please submit the check to the Office of Scholarships and Financial Aid by mailing your check to our mailing address below.
- If the scholarship check is issued to you AND the University of Arizona, you will first need to endorse (sign) the back of the check. This step is really important and if not done, it can cause delays in our ability to process your check. After endorsing the check, please submit the check to the Office of Scholarships and Financial Aid by mailing your check to our mailing address below. Make sure you include any important documents or award letters that came with the check.
- If the scholarship donor sends the scholarship check directly to you and it is issued to you (in your name), you can cash your check into your personal account. Make sure you notify our office of how much and who it’s from so we can keep record of it on your student account. Submitting a copy of your award letter is a great and easy option.
Office of Scholarships and Financial Aid
Attn: Operations
1401 E. University Blvd
PO Box 210066
Tucson, AZ 85721-006
I lost my scholarship in a previous year, but I still have semester(s) of eligibility remaining and am back on track with my cumulative GPA and units completed. Can I get the scholarship back?
We can review your account to verify that you meet the renewal criteria and, if so, reinstate your scholarship. Let us know by submitting an email on our AskAid Portal, by selecting the “Scholarship” category and “Reinstatement Request” subcategory.
I submitted a Scholarship Appeal to be reviewed by the University of Arizona Scholarship Appeal Committee. How long will it take to receive a decision?
The Scholarship Appeal submission period is from June through the due date in August. Depending on the number of appeals being submitted to our office, it may take 2-4 weeks to receive your decision email. Regular processing times increase in August due to the high volume of documents being submitted. Keep an eye on your CatMail email for more information from our office.
I took Arizona summer courses to meet my merit renewal requirements. When will my scholarship eligibility be reviewed and my scholarship posted on my account?
If you currently have a To Do List item for Merit renewal indicating we are monitoring your account for the GPA and/or unit renewal requirements, we will automatically renew your scholarship upon the review of summer grades if renewal requirements were met. This process is run bi-weekly, so there is no need to make an additional request. We will email you once this process is complete with more information.
I was notified that my scholarship was not renewed so I took Arizona summer courses to raise my GPA and/or make up units. How do I get my scholarship back?
We can review your account to verify that you meet the renewal criteria and, if so, reinstate your scholarship. Let us know by submitting an email on our AskAid Portal, by selecting the “Scholarship” category and “Reinstatement Request” subcategory.
What are the requirements to retain my UA Wildcat Excellence, Arizona Excellence, or other UA merit scholarship?
Visit the Scholarship Terms and Conditions page for scholarship renewal requirements.
Select the terms and conditions from the list pertaining to your original award offer year.
Summer Financial Aid
Can my summer financial aid be used to pay towards future, fall charges?
Unfortunately, no. The summer term, as a trailer, belongs to the prior academic year. The fall semester begins a new academic year and per the Department of Education, financial aid from a prior academic year cannot pay charges for a future academic year.
How do I apply for summer financial aid?
Good news, you do not have to submit a separate summer financial aid application! OSFA will automatically identify students who are both enrolled in summer units and have an official Free Application for Federal Student Aid (FAFSA) on record with the University of Arizona to review them for summer aid. For more information about this process, visit our summer aid webpage!
If you would like to be considered for summer Federal Work Study (FWS) you will need to submit a separate summer application and have a FAFSA on file. To apply for summer FWS follow the instructions here!
I have a past due balance for the spring semester, can my summer aid be used to pay for that?
Your summer aid is intended for the costs incurred during the summer; however, if you do have a remaining balance from the preceding spring semester, your financial aid will be credited to the balance on your Bursar account (as long as you’ve completed the Financial Aid Authorization). It is possible that your summer aid could be depleted with spring charges.
To avoid possible late fees and past due balance charges, OSFA recommends you pay your balance by the due dates. For more information about your Bursar student account, visit the Bursar’s Office website here.
I received federal direct loans in the fall and spring, but was not offered any in the summer. Why?
The summer term is considered a trailer to the current academic year. This means that aid received during the preceding fall and spring semester is taken into account when reviewing students for summer financial aid. OSFA must adhere to academic year limits put in place by the Department of Education. For example, a dependent first-year student who borrowed their full $5,500 in student loans during fall and spring will not be eligible for any additional student direct loans because the student borrowed the maximum amount a dependent, first-year student can borrow. For information about academic year loan limits, visit our loan webpage here!
I received the Federal Pell Grant during the fall and spring semesters, will I receive any Pell Grant during the summer?
Well, it depends. As with loans, there is an academic year limit with the Federal Pell Grant but there is also an exception to allow for more than that limit during the summer. This is dependent on the number of units you are enrolled in. Since this is much harder to explain, OSFA would like for you to review the information and examples we have made available to you here. If you still have questions though, reach out to OSFA! We are more than happy to help explain this to you.
I was offered summer aid but I need more. What can I do?
When summer aid is offered, it is typically the maximum amount of financial aid you can be offered for the summer session. We always recommend Scholarship Universe for additional funding opportunities but you may also reach out to OSFA if you have additional expenses or extenuating circumstances.
Is there summer financial aid available?
Yes! The Office of Scholarships and Financial Aid (OSFA) will begin to review students for summer financial aid at the beginning of May each year. There is federal funding available as well as limited university need-based funding. For more information about the types of aid available, visit our summer aid webpage.
When does summer aid release to my Bursar student account?
Summer financial aid begins to release four calendar days before the start of your earliest summer session class. For example, if you are enrolled in the summer pre-session module (beginning May 18th) and the Five-week II session (begins on July 13th), your summer aid will begin to be released to you on or around May 14th.
Remember, you must be eligible for your aid at the time of disbursement. This means you must be enrolled in the appropriate number of units and have no open To-Do items, etc.
When will I know if I am receiving summer financial aid?
You will receive an email from OSFA indicating whether or not you have been offered summer financial aid. OSFA begins to identify and offer summer financial aid at the beginning of May each year, and will continue to award on a bi-weekly basis throughout the summer.
TEACH Grant
Can I change my mind?
Funding may be returned for up to 14 days after it disburses. After that, you are responsible for communicating with the Department of Education your wish to convert the TEACH Grant into a Direct Unsubsidized Loan. The Department of Education will help you establish a repayment plan for these funds.
Can I receive the grant for just one year? How about one semester?
Yes, this grant may be prorated for one semester.
Can I receive the grant if I am not enrolled full-time?
Yes, this grant may be prorated for less than full-time enrollment.
This grant will stay a grant, and you will be expected to begin fulfilling your teaching obligation after completing graduate school.
Can the grant be denied if my EFC is too high or I am close to my lifetime loan maximum?
No, this grant is not based on financial need and does not factor into your Federal Direct Loan lifetime limit.
How often do I have to apply/reapply?
Each year you will need to complete each of the TEACH Grant application steps in order to be reviewed for the TEACH Grant for the upcoming academic year
How often do I need to complete the TEACH Grant Entrance Counseling and TEACH Grant Agreement to Serve?
You need to complete both the Entrance Counseling and Agreement to Serve each year that you apply for the grant.
I am currently student teaching in a low-income school in a high-need field. Does that count towards my time in my agreement to serve?
No, student teaching does not count toward the four years you are required to teach in order to fulfill your TEACH Agreement to Serve.
I received the TEACH Grant as an undergraduate student and have already started to fulfill my service requirement. Now I want to pursue my Master’s degree. Can I receive the TEACH Grant as a graduate student? What happens to the grant funds I received as an undergraduate student?
The TEACH Grant would be the only federal grant you would be eligible for as a graduate student.
While you are a graduate student, your service obligation for the TEACH Grant funds you received as an undergraduate will be suspended. However, once you earn your Master’s degree, you will have to teach for another four years regardless of how many years you taught before earning your Master’s degree. These four years of teaching will count toward your service obligation for the grants you received both as an undergraduate and as a graduate student (provided that you teach full-time in a high-need field at a public or private elementary or secondary school that serves students from low-income families).
Your TEACH Grant service requirement must be completed within eight years of earning your Master’s degree.
If I complete a Bachelor’s and a Master’s degree, do I have to do 8 years of service?
It is possible to complete your teaching service agreements concurrently, meaning you could potentially fulfill both your undergraduate and graduate TEACH Grant service obligations in 4 years.
What happens if I change majors?
If you change majors to a TEACH Grant-ineligible program, such as a post-baccalaureate certification program, then you will not be able to receive the grant. If you graduate and do not fulfill the TEACH Grant requirements, then the grant is converted to a Direct Unsubsidized Loan.
What happens if I receive the grant and then go to graduate school?
This grant will stay a grant, and you will be expected to begin fulfilling your teaching obligation after completing graduate school.
What happens if my GPA drops below a 3.25?
If your cumulative UA GPA drops below 3.25, then you are ineligible for the grant until your cumulative UA GPA returns to a 3.25.
What happens if my major is taken off the “high-need field list”?
As long as your major was listed as a “high-need field” in the state in which you plan to teach at the time you received the TEACH Grant, you will still be eligible to fulfill your teaching obligation in that state and field.
What happens if my school loses its “low-income school” status?
If this happens, you are still eligible to teach at that school, and your service will count toward your TEACH service obligations.
When would I have to start making payments if my TEACH Grant becomes a loan?
Like all Federal Direct Loans, repayment would start 6 months after you graduate or fall below half-time status. At any time, you may request that the Department of Education convert your TEACH Grant into a Direct Unsubsidized loan. Once a TEACH Grant has been converted to a Direct Unsubsidized Loan, it cannot be reconverted into a grant.
Verification
Am I/are my parent(s) required to file a U.S. income tax return?
The Federal government publishes guidelines each year with tax filing requirements and provides an online wizard to determine if you must file a federal tax return. All Federal financial aid recipients are expected to comply with published tax laws. Any conflicting information will need to be resolved before financial aid can be released.
Do I have to submit proof of Citizenship in person?
You do not need to submit Citizenship docs in person but if you choose to submit them online, you will also need to submit an Affidavit Web Form and a copy of a Valid Government Issued Photo ID that is different from the document you are providing to prove citizenship.
Do I need to register with the Selective Service?
To be eligible for Federal financial aid, males who were born on or after January 1, 1960, are between the ages of 18 and 25 years old, and not currently on active duty in the U.S. Armed Forces must register with the Selective Service. For further information about exemptions to this requirement visit https://www.sss.gov/.
How do I register for Selective Service?
You may register online at the http://www.sss.gov/. If you are not yet 18, you may register online 30 days prior to your 18th birthday.
How do I/my parent(s) obtain a tax transcript (TRT) from the IRS?
- Instantly retrieve an online TRT at the IRS Get Transcript website by clicking the “Get Transcript ONLINE” button. Note: The online tool requires the user to register before submitting their request. The user must have the following to register:
- Access to a valid email address.
- A text-enabled mobile phone in the user’s name (pay-as-you-go plans cannot be used).
- Specific financial account numbers, such as a credit card number or a home mortgage or auto loan account number.
Once received, upload a copy through Verify My FAFSA. Individuals unable to successfully register for “Get Transcript ONLINE” can utilize the methods below.
- Request a TRT to be mailed to you on the IRS Get Transcript website by clicking the “Get Transcript by MAIL” button. Transcripts will arrive to the taxpayer’s address on file with the IRS within 5 to 10 calendar days. Once received, upload a copy through Verify My FAFSA.
- Call 1-800-908-9946 and use the IRS automated phone system to request a TRT to be mailed to you. Transcripts will arrive to the taxpayer’s address on file with the IRS within 5 to 10 calendar days. Once received, upload a copy through Verify My FAFSA.
- Mail or fax Form 4506-T “Request for Transcript of Tax Return” to the IRS. You can print the form at irs.gov and the return address and fax number are listed on the form. Requests submitted via this form can take up to 30 days. Once received, upload a copy through Verify My FAFSA.
How do I/my parent(s) replace lost W-2 of 1099-MISC forms being requested by Verify My FAFSA?
If you or your parent(s) no longer have your W-2 and/or 1099-MISC forms, you can request a replacement from the employer who issued the original.
Alternatively, you can request a “Wage and Income Transcript” from the IRS by submitting the paper Form 4506-T. Complete the form with box 8 marked, then submit to the IRS via mail or fax. The “Wage and Income Transcript” will be mailed within 5-10 calendar days. Once received, upload a copy through Verify My FAFSA.
How do I/my parent(s) request a Verification of Non-filing Letter (VONF) from the IRS?
- Instantly retrieve an online letter at the IRS Get Transcript website by clicking the “Get Transcript ONLINE” button. Note: The online tool requires the user to register before submitting their request. The user must have the following to register:
- Access to a valid email address.
- A text-enabled mobile phone in the user’s name (pay-as-you-go plans cannot be used).
- Specific financial account numbers, such as a credit card number or a home mortgage or auto loan account number.
Once received, upload a copy through Verify My FAFSA. Individuals unable to successfully register for “Get Transcript ONLINE” can request a VONF by following option 2.
- Complete the paper Form 4506-T and mark box 7. If W-2 or 1099-MISC forms are also needed, mark box 8. Then mail or fax the form to the IRS. Requests submitted via this form can take up to 30 days. Once received, upload a copy through Verify My FAFSA. Please note: If an individual does not have a Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN), they will not be able to request a VONF. Instead, upload a signed statement explaining that the individual does not have a SSN or ITIN along with a list of each source of income received and the annual amount.
I am required to submit a copy of my Social Security Card, but I don't have one or I lost it. What can I do?
To request another copy of your Social Security Card, please contact the Social Security Administration on-line at http://www.ssa.gov, call 1.800.772.1213 or visit the local office at 3500 N. Campbell Ave. We cannot accept other documentation for verification of your Social Security Number. Without a copy of your Social Security Card, we cannot process and disburse your financial aid.
Instructional Video: How do I create a Verify My FAFSA account and complete verification?
Check out our Financial Aid Questions Video for detailed instructions on creating a Verify My FAFSA account and completing verification.
My Certificate of Citizenship/Certificate of Naturalization instructs me not to photocopy. What should I do?
Older versions of the Certificate of Citizenship and the Certificate of Naturalization instruct the holder not to photocopy. The Bureau of Citizenship and Immigration Services has advised the Department that these documents may be photocopied if done for lawful purposes such as documenting eligibility for Federal Student Aid funds.
My parents live in a foreign country, and therefore, they do not file a U.S. Income Tax Return Transcript. Does their income need to be included on the FAFSA?
Yes, income earned in a foreign country is treated the same as income earned in the U.S. You need to convert all figures to U.S. dollars, using the exchange rate in effect on the day you filled out the FAFSA. Income paid to the foreign government in that country should be treated as "U.S. income tax paid." If the government of the foreign country did not tax the money, the income should be treated as untaxed income.
What do I submit if I/my parent(s) filed a non-U.S. income tax return?
If you filed an income tax return with the relevant tax authority of a U.S. territory, commonwealth, or with a foreign central government, you must provide:
- A transcript that was obtained at no cost from the relevant taxing authority of a U.S. territory (Guam, American Samoa, the U.S. Virgin Islands) or commonwealth (Puerto Rico and the Northern Mariana Islands), or a foreign central government, that includes all of the tax filer's income and tax information required to be verified for tax year; or
- If a transcript cannot be obtained at no cost from the relevant taxing authority, a signed copy of the income tax return(s).
You should attach all foreign tax documents to the “Parent/Student Foreign Tax Form” found at: https://financialaid.arizona.edu/forms
What do I submit if my parents or I amended our taxes?
Please provide both an IRS Tax Return Transcript that includes information from the original tax return AND a signed copy of the IRS Form 1040X that was filed with the IRS.
What do I submit if my parents or I filed a tax extension?
Since we are requesting prior-prior year tax information and the tax extension deadline falls in October, six months after taxes are due, you or your parent must submit your Tax Return Transcript for the applicable prior-prior year. If you or your parent requested an additional tax extension, they can submit a copy of the IRS’s approval of an extension beyond the automatic six-month extension and W-2 forms for each source of employment income received for the tax year.
What do I submit to complete Verification?
Verification involves requesting additional documents from the student and/or parent(s). The type of Verification you are selected for will depend on what documents you are required to submit.
What documentation can I submit to prove I completed high school or its equivalent?
- your high school official transcript or diploma, displaying the date of graduation
- your GED transcript or certificate, displaying the date of completion
- a state certificate stating you have passed a state-authorized examination recognized as the equivalent of a high school diploma
- an academic transcript of a successfully completed two-year program acceptable for full credit towards a bachelor's degree
- if homeschooled, a transcript or equivalent, signed by a parent or guardian, listing secondary school courses you have completed and documentation of successful completion of secondary school education
- if homeschooled, a secondary school completion credential provided under state law
- if you completed secondary education in a foreign country, a copy of the "secondary school leaving certificate" or other similar document
What documentation is sufficient to prove my Citizenship?
- Birth Certificate
- U.S. Passport or Passport Card
- U.S. Travel Document
- Certificate of Naturalization
- Certificate of Citizenship
- Certificate of Birth Abroad
What if I cannot come in-person to UA Financial Aid Office to confirm my Identity?
If you cannot appear in person at the financial aid office at your school, take the Statement of Education Purpose form to a notary public, and complete it in front of the notary. Once the form is notarized, send the original notarized document, along with a copy of the government issued ID presented to the notary, to the financial aid office by mail. Once received by the financial aid office, they will be responsible to upload the document into your task for completion.
What if I/my parent was a victim of IRS tax-related identify theft?
If you or your parent(s) are a victim of IRS tax-related identity theft, access to your tax information generally occurs 8-11 weeks after the IRS has received your tax return. However, resolution of IRS tax-related identity theft can take 120-180 days. Please visit https://www.irs.gov/individuals/identity-protection for more information.
In some cases, victims of IRS tax-related identity theft may not be able to use the FAFSA’s IRS Data Retrieval Tool (DRT) or request a Tax Return Transcript (TRT) from the IRS for 8-11 weeks after the IRS has received your tax return. However, we suggest trying those methods first to verify your income. If they do not work, please utilize the alternative method below.
- You may call the Identity Protection Specialized Unit (IPSU) toll-free at 1-800-908-4490. Once the IPSU authenticates your identity, you can request that the IRS mail you an alternate paper tax return transcript, known as the Transcript Database View (TRDBV).
- Once you receive the TRDBV by mail, please upload it through Verify My FAFSA along with a signed and dated letter indicating that you were a victim of IRS tax-related identity theft and that the IRS has been made aware. Your name and UA student ID number must appear on each page.
- If you cannot obtain a TRDBV, you may submit another official IRS transcript or equivalent document provided by the IRS if it includes all of the income and tax information required to be verified.
What is the address I should mail my notarized documents to?
Office of Scholarships and Financial Aid
Administration Building, Room 208
P O Box 210066
Tucson, AZ 85721-0066
What is Verification?
Verification is the process of a school confirming that the information provided on a FAFSA by a student is accurate. It allows a school to also confirm a student’s Title IV Aid eligibility.
What should I do if I use the IRS Data Retrieval Tool and I cannot see my tax information?
When using the IRS Data Retrieval Tool, users will no longer be able to view their tax information they are transferring because of added security and privacy protections. The tax information will be transferred into the FAFSA directly from the IRS. OSFA will have access to the transferred information if you need additional information.
When do I complete Verification?
Verification must be completed prior to the disbursement of your financial aid. Verification holds disbursement of your financial aid because it is pertinent that we are able to confirm the accuracy of your FAFSA prior to releasing aid.
Where do I complete Verification?
Verification is completed through the Verify My FAFSA portal. Within Verify My FAFSA, it will show you exactly which documents you need to submit.
Tax Verification
Click here for: Directions on how to use the IRS Data Retrieval Tool.
Click here: To request an IRS Tax Return Transcript.
Which tax year documents do we submit?
Prior-prior year tax information:
| 2017-2018 Academic Year | 2015 Tax Information |
| 2018-2019 Academic Year | 2016 Tax Information |
| 2019-2020 Academic Year | 2017 Tax Information |
Verify My FAFSA
Can I use the same email address for myself and my parent's email address when creating both accounts for Verify My FAFSA?
No, you will need to use a separate email address. Two accounts are not permitted to have the same email address.
Please note: Students must use their UA email address to register.
Does my parent have to e-sign the forms I complete in Verify My FAFSA?
If your parent was required to provide information on the FAFSA, they will need to sign the form(s).
If you choose the e-sign option, your parent will need to e-sign as well.
If you choose to print out the form and physically sign it, your parent will need to provide a physical signature as well.
How does my parent create an account for Verify My FAFSA?
In order for your parent to create an account in Verify My FAFSA, you must first complete all tasks you have been assigned within the system.
If you are choosing to e-sign your form(s) there will be an option to request your parent's e-signature as well. Click on the "Request" box and enter your parent's email address. An email will then be sent to your parent prompting them to create a Verify My FAFSA account.
I am trying to create my Verify My FAFSA Account and I keep getting "Error Code 1010". How do I log in?
When creating an account, all information (name, social security number, date of birth) must be entered EXACTLY as it appears on your FAFSA.
If your name contains suffixes (i.e., Jr., Sr., II, III) or punctuation (i.e., spaces, apostrophes, hyphens), ensure you have entered any of these items exactly as it was on your FAFSA. Error code 1010 is always due to either:
- incorrect information that does not match the student's FAFSA being entered on the account creation screen, or
- the student's FAFSA is not importing into the Verify My FAFSA because it is incomplete (i.e., rejected for missing signatures).
I need to update my form but I already submitted everything in Verify My FAFSA. How do I update my form?
To update any of your unprocessed forms or documents, please visit our office or contact us, and we will be able to reject the submitted item(s) so that you may make corrections and resubmit.
I submitted my tasks over a week ago, why has it not been reviewed yet?
There could be many reasons, but first check to ensure that all documents that were requested in both Verify My FAFSA and on your To Do List in UAccess Student Center have been submitted and received.
Your file will not be reviewed until all documents are received.
Also, check Verify My FAFSA again to ensure we have not returned a document to you for correction.
Instructional Video: How do I create a Verify My FAFSA account and complete verification?
Check out our Financial Aid Questions Video for detailed instructions on creating a Verify My FAFSA account and completing verification.
Is my parent able to upload or make changes to documents on my account?
No, your parent will not be able to upload any documents to your Verify My FAFSA account.
All documents must be uploaded by you. Parents also will not be able to make changes to documents you have submitted.
Before signing, your parent will have an option to review the documentation and reject it if corrections are needed. Once you have made corrections, you will again click the "Request" box to send your parent another e-sign request.
Is my parent's UAccess Student Center guest access account linked to the Verify My FAFSA account?
No, the accounts are not linked.
If you wish to provide your parent with guest access to your UAccess Student Center, please click here to view a tutorial.
If you wish to have your parent create their Verify My FAFSA account, please follow instructions on your Verify My FAFSA account once your documents are submitted.
My parent forgot their password for Verify My FAFSA. How do they reset the password?
Once the parent has verified their email address, they can use the "Forgot Username" or "Forgot Password" links on the login screen.
What internet browsers are supported for Verify My FAFSA?
Verify My FAFSA supports Chrome, Firefox, Safari and Internet Explorer versions 9 through 11.
However, we highly recommend using Chrome with Verify My FAFSA on both desktop and mobile devices.
What types of files can be uploaded into Verify My FAFSA?
PDF, JPG, PNG, and BMP files are able to be uploaded.
Word documents cannot be uploaded to Verify My FAFSA.
Mobile devices equipped with a camera can be used to take photos of your document(s) and then upload them directly into Verify My FAFSA in your mobile web browser (remember to use Chrome) quickly and easily.