FAQ - What if I/my parent was a victim of IRS tax-related identify theft?

Question
What if I/my parent was a victim of IRS tax-related identify theft?
Answer

If you or your parent(s) are a victim of IRS tax-related identity theft, access to tax information can take 8-11 weeks after the IRS has received your tax return. Resolution of IRS tax-related identity theft can take 120-180 days. Please visit https://www.irs.gov/identity-theft-central for more information.

In some cases, victims of IRS tax-related identity theft may not be able to use the FAFSA’s IRS Data Retrieval Tool (DRT) or request a Tax Return Transcript (TRT) from the IRS for 8-11 weeks after the IRS has received your tax return. We suggest trying methods on the IRS website listed above first. If they do not work, please utilize the alternative method below.

  • You may call the Identity Protection Specialized Unit (IPSU) toll-free at 1-800-908-4490. Once the IPSU authenticates your identity, you can request that the IRS mail you an alternate paper tax return transcript, known as the Transcript Database View (TRDBV).
  • Once you receive the TRDBV by mail, please upload it through StudentForms along with a signed and dated letter indicating that you were a victim of IRS tax-related identity theft and that the IRS has been made aware. Your name and University of Arizona student ID number must appear on each page.
  • If you cannot obtain a TRDBV, you may submit a copy of the tax return or another official IRS transcript provided by the IRS if it includes all of the income and tax information required to be verified.