FAQ - What are the reasons a contributor might be asked to manually enter financial information on the FAFSA?

Question
What are the reasons a contributor might be asked to manually enter financial information on the FAFSA?
Answer

Some of the most common reasons a contributors may be asked to manually enter their financial information on the FAFSA include:

  • The contributor’s marital status has changed since filing their Internal Revenue Service (IRS) tax return for the applicable tax year (e.g., parents filed a joint tax return but are separated, divorced, or remarried when filing the FAFSA)
  • The contributor filed taxes in a U.S. territory (Puerto Rico, Guam, American Samoa, U.S. Virgin Islands, Northern Mariana Islands), commonwealth, or foreign country
  • The contributor indicates on the online FAFSA that they have not filed a tax return but plan to
  • The contributor is a victim of IRS tax-related identity theft
  • The contributor did not provide consent to transfer federal tax information (FTI)
  • The contributor's identifiers do not match IRS records 
  • The transfer of FTI was incomplete 
  • The IRS was unable to confirm tax return data 
  • IRS data is unavailable for an IRS system-related outage at the time the FAFSA is being completed